Client-Facing Account Manager

Role Categories


Roles & Responsibilities

Posted on: 
May 21, 2024

- Serve as the primary point of contact for our clients, managing their accounts and ensuring their needs are met.

- Develop and maintain strong relationships with clients through regular communication and meetings.

- Understand clients' goals, challenges, and preferences to provide tailored solutions and support.

- Collaborate with internal teams to address client inquiries, resolve issues, and deliver solutions in a timely manner.

- Keep accurate records of client interactions and transactions using our CRM system.

- Monitor client satisfaction and proactively identify opportunities to enhance their experience with our company.

- Stay updated on industry trends, market developments, and competitor activities to better serve our clients.


- Previous experience in a client-facing role, preferably as an account manager or similar position.

- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.

- Proven track record of meeting or exceeding client expectations and targets.

- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

- Detail-oriented with excellent organizational skills.

- Proficiency in using CRM software and other relevant tools.

- Bonus points for previous experience meeting with US corporate leadership.


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